Terms of Service
Effective Date: May 1, 2026
Welcome to the website of Giselle Ortiz, LMFT, LCSW (“my,” "we," "our," or "us"). By accessing or using this website, purchasing products, registering for services, or otherwise interacting with this website, you agree to be bound by these Terms of Service. If you do not agree to these Terms, please do not use this website.
1. Website Purpose
This website provides information about Giselle Ortiz's professional services, educational resources, workshops, support groups, and digital products.
Nothing on this website constitutes medical advice, legal advice, or psychotherapy unless you have separately established a therapeutic relationship through the appropriate intake and consent process.
2. Educational Products
Digital products offered through this website are intended solely for educational and informational purposes.
The purchase or use of any digital product does not establish a therapist-client relationship.
These resources are not intended to diagnose, treat, or prevent mental health conditions and are not a substitute for individualized psychotherapy or other professional services.
3. Digital Product License
Unless otherwise stated, all digital products purchased through this website are licensed for personal, individual use only.
You may:
Download your purchased file.
Save it for personal use.
Print copies for your own personal use.
You may not:
Share, email, upload, distribute, reproduce, resell, sublicense, or publicly post any portion of the product.
Modify or create derivative works for resale or redistribution.
Use the materials for commercial purposes or professional training without prior written permission.
4. Intellectual Property
All website content, digital products, text, graphics, branding, logos, downloadable resources, worksheets, guides, and educational materials are the intellectual property of Giselle Ortiz unless otherwise noted.
All rights are reserved.
Unauthorized reproduction or distribution may violate applicable copyright laws.
5. Payments
All prices are listed in U.S. dollars.
Payment is due at the time of purchase unless otherwise specified.
We reserve the right to modify pricing at any time without prior notice.
6. Digital Product Refund Policy
Due to the immediate delivery and digital nature of downloadable products, all digital product sales are final.
Refunds, returns, exchanges, or cancellations are not available once access to the digital product has been provided, except where required by applicable law.
7. Workshops & Support Groups
Registration for workshops and support groups is subject to the cancellation policies provided at the time of registration.
Participation in educational groups or workshops does not establish a therapist-client relationship unless otherwise agreed in writing.
8. Website Use
You agree not to:
Use this website for unlawful purposes.
Attempt unauthorized access to website systems.
Copy or misuse website content.
Introduce malicious software or interfere with website functionality.
9. Disclaimer
While every effort is made to provide accurate and helpful educational information, no guarantees are made regarding individual outcomes or results.
Each individual's circumstances are unique, and application of the information provided is solely the responsibility of the user.
10. Limitation of Liability
To the fullest extent permitted by law, Giselle Ortiz shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from the use of this website, digital products, educational materials, or participation in workshops or support groups.
Nothing in these Terms limits liability where such limitation is prohibited by law.
11. Third-Party Services
This website may utilize third-party platforms for payment processing, scheduling, email communication, or other services.
Use of those services is subject to the terms and privacy policies of the applicable third-party providers.
12. Changes to These Terms
We reserve the right to modify these Terms at any time.
Updated Terms become effective upon posting to this website.
Continued use of the website constitutes acceptance of the revised Terms.
13. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of the State of New York, without regard to its conflict of law principles.
14. Contact
Questions regarding these Terms may be directed to:
Giselle Ortiz, LMFT, LCSW
Email: Giselleortiz.counseling@gmail.com
Website: harmonycouplestherapy.com
Privacy Policy
Effective Date: May 1, 2026
Protecting your privacy is important to us. This Privacy Policy explains how information is collected, used, and protected when you visit this website or purchase products or services.
Information We Collect
Depending on your interactions with this website, we may collect:
Name
Email address
Telephone number
Billing information (processed through secure third-party payment providers)
Purchase history
Contact form submissions
Scheduling information
Technical information such as IP address, browser type, device information, and website usage analytics
We do not intentionally collect more information than is reasonably necessary for the purposes described in this policy.
How We Use Your Information
Information may be used to:
Process purchases
Deliver digital products
Schedule appointments or groups
Respond to inquiries
Send requested communications
Improve website functionality
Maintain business records
Comply with legal obligations
If you subscribe to receive emails, you may unsubscribe at any time using the unsubscribe link included in those communications.
Payment Information
Payments are processed through secure third-party payment processors.
We do not store complete credit card numbers or payment credentials on our servers.
Cookies & Analytics
This website may use cookies and analytics tools to improve user experience, understand website traffic, and evaluate website performance.
You may adjust your browser settings to refuse cookies, although certain website features may not function properly.
Information Sharing
We do not sell, rent, or trade your personal information.
Information may be shared only when necessary to:
Complete transactions.
Provide requested services.
Comply with legal obligations.
Protect legal rights or safety.
Work with trusted service providers who assist in operating this website or business.
Data Security
Reasonable administrative, technical, and physical safeguards are used to protect personal information.
However, no method of electronic transmission or internet storage can be guaranteed to be completely secure.
Children's Privacy
This website and its products and services are intended for individuals 18 years of age or older.
We do not knowingly collect personal information from children under 18.
Third-Party Links
This website may contain links to external websites.
We are not responsible for the privacy practices or content of third-party websites.
Your Rights
Depending on your location and applicable law, you may have rights regarding your personal information, including the ability to request access, correction, or deletion of certain information.
Requests may be submitted using the contact information below.
Changes to This Policy
This Privacy Policy may be updated periodically.
Any revisions become effective upon posting to this website.
Contact
If you have questions regarding this Privacy Policy or your personal information, please contact:
Giselle Ortiz, LMFT, LCSW
Email: Giselleortiz.counseling@gmail.com
Website: harmonycouplestherapy.com
Digital Product Refund Policy
Effective Date: June 30, 2026
Thank you for your purchase.
Due to the digital nature of our downloadable products, all digital product sales are final. Once your purchase has been completed and access to the digital file has been provided, we are unable to offer refunds, returns, exchanges, or cancellations, except where required by applicable law.
Please review all product descriptions carefully before making your purchase. If you have questions about a product prior to purchasing, we encourage you to contact us so we can help determine whether the resource is appropriate for your needs.
Download Issues
If you experience difficulty accessing or downloading your purchased product, please contact us within seven (7) days of your purchase. We will make reasonable efforts to ensure you receive the product you purchased.
Unauthorized Purchases
If you believe your purchase was made fraudulently or without your authorization, please contact us promptly so we can review the matter.
Educational Resources
Our digital products are intended for educational and informational purposes only. They do not constitute psychotherapy, counseling, medical advice, legal advice, or any other professional service. Purchasing a digital product does not establish a therapist-client relationship with Giselle Ortiz, LMFT, LCSW.
For questions regarding this Refund Policy, please contact:
Giselle Ortiz, LMFT, LCSW
Email: Giselleortiz.counseling@gmail.com
Website: harmonycouplestherapy.com
Website Disclaimer
Effective Date: May 1, 2026
The information provided on this website is intended for educational and informational purposes only. By accessing and using this website, you acknowledge and agree to the following:
Educational Information Only
The content on this website—including blog articles, downloadable resources, digital products, workshops, support groups, newsletters, videos, and social media content—is provided solely for educational and informational purposes.
Nothing on this website should be interpreted as psychotherapy, mental health treatment, medical advice, legal advice, financial advice, or any other form of professional advice.
No Therapist-Client Relationship
Accessing this website, reading its content, subscribing to emails, purchasing digital products, registering for workshops or support groups, or communicating through this website does not establish a therapist-client relationship with Giselle Ortiz, LMFT, LCSW.
A therapist-client relationship is established only after completing the appropriate intake process, signing informed consent documents, and receiving written confirmation that services have begun.
Digital Products
All digital products sold through this website are educational resources intended to support learning and personal reflection.
They are not individualized treatment, psychotherapy, crisis intervention, or a substitute for working with a qualified mental health professional.
Workshops & Support Groups
Unless explicitly stated otherwise, workshops, educational presentations, and support groups offered through this website are educational in nature and should not be considered psychotherapy or mental health treatment.
Participation does not establish a therapist-client relationship.
No Guarantees
Every individual and every relationship is unique. While the information shared is grounded in professional experience and evidence-informed principles, no guarantee is made regarding specific personal, relationship, or emotional outcomes from using this website or its resources.
Emergencies
This website is not monitored for emergency communications.
If you are experiencing a mental health crisis or emergency, call 911 (or your local emergency services) immediately or go to the nearest emergency department. If you are experiencing thoughts of harming yourself or others, seek immediate assistance from emergency services or an appropriate crisis resource in your area.
External Links
This website may contain links to third-party websites for your convenience. Giselle Ortiz, LMFT, LCSW is not responsible for the content, accuracy, privacy practices, or availability of external websites.
Contact
If you have questions regarding this Website Disclaimer, please contact:
Giselle Ortiz, LMFT, LCSW
Email: Giselleortiz.counseling@gmail.com
Website: harmonycouplestherapy.com